USA Family Moving LLC

★★★★★★★★★★ Yelp

They arrived half a day late, couldn't finish the move in time, then wanted to charge me another $1000 to complete the move. That sounds like a scam. Also, broke to large items, and now refused to provide a 1 hr credit I was due ($250).

Ted M. · Jun 2024

★★★★★★★★★★ Yelp

Disaster move! They did a very poor job protecting our furniture or the house. They scratched the floors, destroyed door frames and ripped furniture. The entire move their team complained about the number of items and weight of items despite specifically telling the company what items we needed help...

Caroline W. · Oct 2023

★★★★★★★★★★ Yelp

DO NOT HIRE USA FAMILY MOVING! I strongly suggest going to their BBB pages to read honest reviews and complaints. Please do not be fooled by the good reviews like I was - there are complaints on BBB that mention them paying customers to remove the negative reviews.When I called them to receive info...

Bri M. · Mar 2023

★★★★★★★★★★ Yelp

This company is a scam.Upfront the service is fantastic, they are responsive and professional, and make really lovely sounding promises about taking care of your items. On moving day everything changed. The movers were polite, but were very clearly paid hourly. They moved extremely slowly- my husban...

Amalia W. · Feb 2023

★★★★★★★★★★ Google

I had the pleasure of hiring the two best hard working and polite gentleman to help me move after a divorce. They were so nice and professional. Ask for Danny and Jordan they were the ones who helped me move and they brought positive and good vibes with them through out the service and made sure my...

Joseph Mevissen · Feb 2023

★★★★★★★★★★ Yelp

My experience with USA Family Moving in Atlanta was horrible. Choose another company if you can. I typically never leave reviews but I had to leave one for this company and here are the reasons why.1. Two days before I moved, I received a call from Wendell Williams telling me that he may not have...

D W. · Dec 2022

★★★★★★★★★★ Google

Danny, Josh and KC did a great job wrapping my stuff and getting it moved out. Just finished my move in with Danny, Conner, Rob, David took care of all my needs. Quick and easy!! Great job guys.

caleb manley · Aug 2022

★★★★★★★★★★ Google

Stay away. They were initially easy to set a moving date, but they way UNDER priced the cost of the move. I did the same move 8 months earlier and it was $1000 less ( should have stayed with the other movers) but since they "say" they are Veteran owned we wanted to support them. BEWARE if you ha...

Lisa Hauser · Jun 2022

★★★★★★★★★★ Google

BUYER BEWARE: Before booking a move with USA Family moving please reconsider. I am currently going through a claims process for furniture that was damaged by the 3 movers that USA Family Moving provided end of August and it is a complete pain (see attached images of two damaged columns that belong t...

Diana · Nov 2021

★★★★★★★★★★ Yelp

We moved from a one bedroom apartment to a two bedroom apartment three blocks away. When we moved 3 years ago the movers only took 4 hours. These movers took over 13 hours. They broke our bed's headboard and they left stuff behind in the old apartment. They would not go back to get it without chargi...

Ken S. · Nov 2021

★★★★★★★★★★ Yelp

Not a customer, I was moving my storage unit next to a crew from this company moving a customer and that crew was the most unprofessional, lazy group of people I've ever seen. I feel bad because they were definitely getting over on the poor older gentleman who was nothing but nice and full of smiles...

Justin S. · Jul 2021

★★★★★★★★★★ Google

My family made a decision to go with USA moving to our new home. Our estimate was under competing moving companies, and the reviews weren't bad so we took a chance. We are very pleased that we did! From the estimate, prompt attendance (they said they would arrive anywhere from 8-10 and showed up at...

L. R. · Mar 2021

★★★★★★★★★★ Google

I sent this email to the company, unfortunately, it was 3 months after the move since I didn't find the email from USA Family Moving because it was in my spam folder. I never heard back ... My move was very difficult. There were 22 pieces of furniture and other smaller items that needed to be moved...

Joe Tretter · Jan 2021

★★★★★★★★★★ Google

I hired USA family moving to pack up my apartment and move my belongings into a POD storage unit. They did an atrocious job. Firstly, they left behind my bed frame, mattress, sofa, and rug, and that was pretty much all the furniture I owned. I called the owner to inform him of this and he didn’t bel...

Amiya Swami · Sep 2020

★★★★★★★★★★ Yelp

For some reason it would not let me edit or post from my current email account must be blocked? For the record .......I'm a former employee of USA family moving know if you're reading this I just wanna stay that all the one star comments are true yes .....they are ... Most of the five star reviews w...

Nikoniceo H. · Aug 2020

★★★★★★★★★★ Yelp

When I was shopping around for moving companies I was excited about USA Family Moving because of your 2 hour minimum and low rate. As a single mother of two and a special education teacher I needed an affordable and reliable moving company. I moved from a small 2bedroom apartment where nearly everyt...

Carla K. · Apr 2020

★★★★★★★★★★ Yelp

USA family moving was great,The trucks were clean, the staff was friendly, and everything was handled with care.I was worried about moving at the last minute due to a new job opportunity, But Ericka and staff assured me everything would be fine. I would recommend them to family and friends.

Brandon C. · Mar 2019

★★★★★★★★★★ Google

Hello. I had a very good experience. The reason I picked you (other than the good reviews I read) is that I had to have my items stored overnight. The other guys wanted to unload the trucks, put it in storage (for 12 hours!) and then load it back up again. More moving means more money spent and...

Dan Winslow · Oct 2018